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The Director of Individual Giving is responsible for developing and leading a comprehensive individual giving program that secures philanthropic support from individuals at all giving levels, with a focus on major gifts. This position will design cultivation, solicitation, and stewardship strategies that align with Hennepin Arts’ mission and strategic priorities, ensuring sustainable growth in annual, mid-level, and major giving revenue.

The Director will manage a personal portfolio of high-capacity prospects, lead donor engagement initiatives, and supervise staff dedicated to individual giving programs. This role works collaboratively across the organization, engaging senior leadership, board members, and volunteers in fundraising efforts.

The Development Engagement Manager is responsible for designing and delivering exceptional experiences for donors and corporate partners that strengthen relationships, increase loyalty, and grow philanthropic support. This position leads the planning and execution of donor and VIP lounge operations during performances, as well as a portfolio of cultivation, stewardship, and fundraising events—ranging from intimate gatherings to large-scale galas.

The ideal candidate combines strong event management skills and superior communication skills with a passion for hospitality, donor relations, and the performing arts. The role requires a hands-on, service-oriented professional who thrives in a fast-paced environment and can balance creativity with operational excellence.

The Assistant House Services Manager supports all aspects of Front of House (FOH) operations at Hennepin Arts (HA), ensuring exemplary service for patrons and staff. Responsibilities include assisting in FOH needs implementation, coordinating accessibility accommodations, and addressing feedback. They contribute to recruitment, training, and staff management, fostering a positive work environment and adherence to policies. Serving as a liaison, they advocate for the department, assist with event coordination, and supervise FOH employees. Reporting to the House Services Manager, they play a vital role in departmental success through their proactive approach and commitment to excellence.

The Development Specialist plays a dual role, providing essential support to both the development leadership and the development team. This position is responsible for high-level administrative assistance to the SVP Development and Partnerships and AVP Development and Partnerships, coordination of development activities, and creation of compelling presentations, proposals, and sales materials to engage donors, sponsors, and partners. The ideal candidate will be a proactive, detail-oriented professional who can seamlessly balance executive support with development-related tasks in a fast-paced, mission-driven environment.

The Front of House - Usher position is a key component of Hennepin Arts' customer service team, serving as the primary point of contact for most patrons attending events at our theatres. Ushers are responsible for creating a welcoming and inclusive atmosphere, ensuring each guest feels comfortable and supported throughout their visit. They play an essential role in facilitating smooth entry, providing directions, offering assistance, and addressing any guest inquiries or concerns. By maintaining a high level of service, Ushers contribute to the overall success of the organization's diverse entertainment programming and help deliver an exceptional guest experience.

The Security Specialist, under the supervision of the Assistant Security Manager with a dotted line reportting to the Community Safety & Relations Manager, plays a pivotal role in fostering a welcoming, inclusive, and secure atmosphere for both guests and staff at our Event Center, Orpheum, Pantages, State and Dudley Riggs Theatres. This individual is tasked with safeguarding the assets and property of the organization while upholding a professional demeanor. It is crucial for the specialist to engage actively in on-street duties, facilitating positive interactions with unhoused individuals in the vicinity. The aim is to ensure that our neighbors experience a sense of welcome and safety, maintaining a crime-free environment around the sidewalks and providing unimpeded access to our facilities for guests and employees alike.

A Box Office Associate is responsible for selling tickets, providing accurate information about shows, venues, and policies, and offering exceptional customer service both in person and over the phone. They use multiple software systems to assist customers and subscribers, handle inquiries, and provide technical support to colleagues. The role includes maintaining the Box Office, managing supplies, handling lost and found items, and overseeing daily operations such as opening and closing procedures. Punctuality, professionalism, and a positive attitude are key, along with performing additional tasks as needed.